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All of the following statements about majority rule are true EXCEPT:


A) formal voting may take place or members may be polled to find the majority viewpoint.
B) all group members will feel successful as a result of the majority rule.
C) some people will feel like "winners" and others will feel like "losers" when the final vote is tallied.
D) the very process of voting can create coalitions.
E) voting can cause members to focus on winning rather than on what is best for the team.

F) None of the above
G) A) and D)

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Which of the following is true of role ambiguity?


A) It occurs when too much or too little work is expected of a team member.
B) It promotes collective accountability in effective teams.
C) It is less likely to be a challenge for people starting new jobs.
D) It causes team members to waste their energy on unproductive tasks.
E) It results from the conflict between work and family demands.

F) A) and E)
G) A) and C)

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__________ is NOT one of the problems that new group members worry about during the onboarding process.


A) Participation
B) Goals
C) Lack of originality
D) Control
E) Process

F) D) and E)
G) B) and D)

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A general sense of purpose gives general direction to a team, and clearly identified performance objectives make that purpose more attainable.

A) True
B) False

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The first step in the team-building process is data gathering and analysis.

A) True
B) False

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Team cohesiveness tends to decrease when different teams are physically isolated from each other.

A) True
B) False

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Even though homogeneous teams may struggle in the short run to resolve issues, they are also likely to develop enhanced performance potential once things are worked out.

A) True
B) False

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__________ occurs when group members actively work together in ways such that all their respective skills are well utilized to achieve a common purpose.

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Describe the concept of social loafing. Why does social loafing occur? What can be done to avoid social loafing in the workplace?

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Social loafing refers to the tendency on...

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An effective team is one that achieves high levels of task performance, member satisfaction, and team viability.

A) True
B) False

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The __________ stage of team development is the stage when a well-integrated team disband after its work is finished.

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__________ is the tendency of members in highly cohesive groups to lose their critical evaluative capabilities.

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Which of the following statements regarding the norming state of team development is FALSE?


A) The turmoil of the preceding stage gives way to a precarious balancing of forces.
B) Holding the team together may become more important to some members than working on the team's tasks.
C) Minority viewpoints, deviations from group directions, and criticism are welcomed as members experience a preliminary sense of closeness.
D) Team members experience a new sense of harmony.
E) Some team members may mistakenly perceive this stage as one of ultimate maturity.

F) A) and E)
G) D) and E)

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Which of these is NOT appropriate in creating a high-performing team?


A) Communicating high-performance standards
B) Having members spend time together
C) Recruiting members with diverse skills
D) Setting a clear and challenging direction
E) Ensuring that new information is kept to a minimum to avoid information overload

F) None of the above
G) A) and B)

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__________ is the process of choosing among alternative courses of action.

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When workspace architecture is studied as an influence on communication behavior, it is part of:


A) cohesiveness.
B) proxemics.
C) virtual communication networks.
D) team building.
E) relationships.

F) A) and B)
G) None of the above

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A team achieves __________ when the members of a team work well together on an ongoing basis, and when a task is finished, they look forward to working together in future.


A) member satisfaction
B) team endurance
C) team excellence
D) team viability
E) team changeability

F) A) and D)
G) A) and C)

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What are the three common behavior profiles of people who try to cope with onboarding problems in self-serving ways?


A) Passive, aggressive, and regressive
B) Focused, unfocused, and mid-focused
C) Tough battler, friendly helper, and objective thinker
D) Primal, emotional, and rational
E) Thoughtful, aggressive, and modal

F) A) and B)
G) C) and E)

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Which type of teams have members who are very similar to one another?


A) Homogeneous teams
B) Heterogeneous teams
C) Variant teams
D) Variegated teams
E) Conglomerate teams

F) C) and D)
G) All of the above

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The achievement of sustained high performance by teams requires that both __________ needs and __________ needs be met.

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