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Exam 4: Demanding Ethical and Socially Responsible Behavior

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Question 111

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What is the benefit of employing an ethics officer?

A) This professional serves as a law-enforcement officer, with the authority to arrest employees who do not abide by the ethics code.
B) This individual writes the ethics code and keeps this document current. He has sole authority to change the document as he sees fit.
C) This professional has the responsibility to make certain that the ethics code remains a private company document; however, since the position has very little authority, it becomes a token job with high turnover.
D) This individual's job is dedicated to objectively investigating ethics breaches. If necessary, employees feel comfortable with communicating confidentially to this professional.

E) A) and D)
F) None of the above

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Question 112

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An important step in improving U.S. business ethics is for companies to hire whistleblowers.

A) True
B) False

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Question 113

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Corporate philanthropy refers to the position a firm takes on social and political issues.

Overly ambitious business goals and employee incentives can lead to unethical behavior.

Chip's CPUs, a computer chip manufacturer, knowingly sold flawed chips and decided not to tell its customers of the possible problems. When it became public knowledge, however, the firm's stock price fell dramatically. This demonstrates the value that investors place on the ethical behavior of businesses.

Which of the following questions will help individuals and organizations when deciding if their decisions are ethical?

When Delish Donuts uses in-store recycling and composting, and cleans with nontoxic detergents, Delish Donuts is participating in corporate

While "doing the right thing" is an admirable code of ethics, there are no international organizations dealing with global ethics and corruption.

Behavior that is in conflict with your values and sense of right and wrong can damage your self-esteem.

Ethical behavior covers a ________ range of conduct than legal behavior.

Customers learn to trust companies that consistently demonstrate good behavior. Those same companies can lose this position with one socially irresponsible activity.

One responsibility of business is to satisfy customers by offering them goods and services with real value.

Tobacco companies initially refused to voluntarily place health warnings on their packages. In response, the federal government passed laws requiring health warnings on all cigarette packages. With respect to ethical behavior, this sequence of events is

Identify and discuss the five types of groups that serve as watchdogs. Also discuss how well companies enforce their ethical and social responsibility policies.

Many businesses have developed internal procedures to enforce their ethical policies. Which of the following is an example of an outside group urging ethical behavior in businesses?

The Enron scandal illustrates the difference between unethical behavior and illegal behavior.

After spending several months developing a good relationship with a business client, Rob's client is now purchasing substantial amounts of products from Rob's company, resulting in high commissions for him. After checking the sales records for the past six months, a colleague of Rob's started visiting the same client in the hopes of capturing some of that client's business too. Although he considers it "legal and fair game," sales reps in his firm have begun to avoid him because they consider it a violation of

If management adopts Ryan's suggestion of reducing Frozen Fun Ice Cream's charitable donations until profits grow, the company will essentially reduce its

As a result of pressure from business lobbyists, Congress failed to pass legislation protecting whistleblowers.

Ethical problems and issues of social responsibility are