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The telling style,according to Hersey and Blanchard,is appropriate for followers with moderate readiness.

A) True
B) False

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Which of the following refers to group atmosphere and members' attitude toward and acceptance of the leader?


A) Task structure
B) Leader relations
C) Contingency
D) Position power
E) Leader-member relations

F) A) and E)
G) A) and D)

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The effective follower exhibits neither critical,independent thinking nor active participation.

A) True
B) False

Correct Answer

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Which of the following is a model of leadership that describes the relationship between leadership styles and specific organizational situations?


A) Contingency approach
B) Behavioral approach
C) Trait approach
D) Organizational approach
E) None of these

F) A) and D)
G) C) and D)

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Self-confidence,honesty and integrity,and the desire to lead,are all components of which personal characteristic of leaders?


A) Physical characteristics
B) Intelligence and Ability
C) Personality
D) Social Characteristics
E) Social Background

F) B) and C)
G) B) and D)

Correct Answer

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Charismatic leaders typically have a strong vision for the future and they can motivate others to help realize it.

A) True
B) False

Correct Answer

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Researchers at the Ohio State University identified two major behaviors called


A) commitment and consideration.
B) commitment and initiation.
C) consideration and initiating structure.
D) initiating structure and commitment.
E) consideration and concern for people.

F) B) and E)
G) B) and D)

Correct Answer

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Effective leaders develop networks of allies; people who can help the leader accomplish his or her goals.

A) True
B) False

Correct Answer

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Peter has the ability to convince others to work toward organizational objectives.This ability is known as


A) motivation.
B) leadership.
C) commitment.
D) a conceptual skill.
E) personal agenda.

F) B) and D)
G) C) and E)

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According to Hersey and Blanchard,____________________ and ____________________ works best for employees with moderate readiness.

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selling; p...

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Power that stems from the authority to punish or recommend punishment is called ____________________.

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The ability to influence people toward the attainment of goals is known as ____________________.

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Describe the seven interpersonal influence tactics for leaders.

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1.Use rational persuasion.
2.Make people...

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Colleen Farney at TeleTech shows vast knowledge,intelligence,cognitive ability,and keen decisiveness.Which personal characteristic of leadership is she showing?


A) Physical characteristics
B) Intelligence and Ability
C) Personality
D) Social Characteristics
E) Social Background

F) A) and D)
G) C) and E)

Correct Answer

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_______ are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction.


A) Strengths
B) Traits
C) Characteristics
D) Abilities
E) Leadership tendencies

F) D) and E)
G) B) and E)

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Candice uses praise,letters of support,and pats on the back as ways of influencing her subordinate's behaviors.All of these actions are highly valued by the work group.This is an example of


A) coercive power.
B) legitimate power.
C) reward power.
D) expert power.
E) referent power.

F) A) and C)
G) A) and E)

Correct Answer

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Interactive leadership has been found to be more common among female leaders.

A) True
B) False

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Which of the following types of power stems from a leader's special knowledge?


A) Reward power
B) Referent power
C) Legitimate power
D) Coercive power
E) None of these

F) B) and C)
G) A) and D)

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Level 5 leaders often set their successors up for failure because it will be a testament to their own greatness if the company doesn't perform well without them.

A) True
B) False

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The ____________________ has the ability to inspire and motivate people to do more than they would normally do,despite obstacles and personal sacrifice.

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