A) the level of job commitment
B) random sampling
C) relationship to the author
D) hair color
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Essay
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Multiple Choice
A) its famous chicken wings
B) the Bazooms girl
C) its craft beer selection
D) the fast-food restaurant phenomenon
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Essay
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Multiple Choice
A) motivate workers to have fun
B) support workers' career goals
C) quiz staff on that day's specials
D) allow management to assert authority
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Multiple Choice
A) gossip
B) litigation
C) dehumanization
D) joke telling
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Essay
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Multiple Choice
A) kill them with kindness
B) give it back to them
C) no publicity is bad publicity
D) preserve your self-image at all costs
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Multiple Choice
A) gendered workplace
B) management code
C) emotional labor
D) interactional technique
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Essay
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Multiple Choice
A) by refusing to wear make-up
B) by demanding higher wages
C) by educating the customers
D) by negotiating the dress codes
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Multiple Choice
A) to gain insight into the business model of a fast-growing restaurant chain
B) to analyze the daily reality of the Bazooms girl
C) to understand the working-class model
D) to examine the dynamics of power, gender, and sexuality as they operate in Bazooms' workplace
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Essay
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Multiple Choice
A) lifeguards
B) therapists
C) chefs
D) performers
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Multiple Choice
A) cooperation of waitresses
B) sexualized atmosphere
C) resistance of gendered sexual identities
D) male-dominated hierarchy
Correct Answer
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