Question 1

Each process or element of the supply chain is an important strategic resource and a corporate asset.

Accepted Answer

A) True 
 B)False

Question 2

Cloud computing is an Internet service which can be accessed by a customer's own computer, rather than having the hardware and software at the customer's location.

Accepted Answer

A) True 
 B)False

Question 3

Good structures facilitate the implementation of supply chain networks; they do not guarantee success.

Accepted Answer

A) True 
 B)False

Question 4

Decentralization, specialization, formalization, span of control, organization size, and work-unit size, would all be examples of which major factor influencing the effectiveness of a supply chain organization?

Accepted Answer

A)   Employee characteristics.
B)   Environmental characteristics.
C)   Managerial policies and practices.
D)   Marketing and sales characteristics.
E)   Organizational characteristics.F) A) and D)
G) C) and D)

Question 5

Agile organizations typically can be identified by five trademarks, which include all of the following except for:

Accepted Answer

A)   Finances.
B)   People.
C)   Process.
D)   Strategy.
E)   Structure.F) B) and E)
G) A) and E)

Question 6

There are two types of keiretsu's: horizontal and vertical. The horizontal keiretsu consists of a large manufacturing company surrounded by numerous small and subservient suppliers and distributors that keep the operations running smoothly, while the vertical keiretsu consists of a group of interlocking companies, typically clustered about a lead manufacturer, a main bank, and a trading company, and overseen by a presidents' council consisting of the presidents of the major group companies.

Accepted Answer

A) True 
 B)False

Question 7

As an important factor in achieving supply chain management success, labor must be evaluated regularly. APICS has identified several categories of metrics that could be used to measure labor performance. Which of the following is not one of those metrics identified by APICS?

Accepted Answer

A)   Agility.
B)   Asset management efficiency.
C)   Perfect order rate.
D)   Reliability.
E)   Responsiveness.F) D) and E)
G) B) and C)

Question 8

Because supply chains involve multiple firms and a large number of individuals, collaboration is essential to successful supply chain management. This makes social networking an ideal means of enabling and enhancing collaboration.

Accepted Answer

A) True 
 B)False

Question 9

3PLs and 4PLs differ in several ways. Which of the following is not one of the ways 3PLs and 4PLs differ?

Accepted Answer

A)   A 4PL organization is often a separate entity established as a joint venture or long-term contract between a primary client and one or more partners.
B)   A 4PL organization acts as a single interface between the client and multiple logistics service providers.
C)   All aspects (ideally)  of the client's supply chain are managed by the 4PL.
D)   It is possible for a major 3PL to form a 4PL organization within its existing structure.
E)   Most 4PLs do not use technology to manage their client's supply chains.F) A) and D)
G) A) and B)

Question 10

In surveys published by the Society for Human Resources Management and Monster.com, both groups reported that employee turnover during the first two years is very high and could be as much as 50 percent.

Accepted Answer

A) True 
 B)False

Question 11

While recruiting skilled talent is crucial to supply chain management, many in the younger generation are not considering a career in the field. Which of the following is not a reason why many young people are avoiding careers in supply chain management?

Accepted Answer

A)   Most people don't know what logistics, transportation, or supply chain management is about.
B)   Some parents think their sons or daughters will be driving a truck upon graduation.
C)   The industry hasn't shown the complex, technology-based nature of today's supply chains where firms' strategy becomes reality.
D)   General awareness of the discipline is widespread.
E)   Defining supply chain positions can be difficult because of its boundary spanning nature.F) B) and C)
G) D) and E)

Question 12

Which of the following factors would not likely contribute to organizational effectiveness in a supply chain?

Accepted Answer

A)   Employee characteristics.
B)   Environmental characteristics.
C)   Managerial policies and practices.
D)   Marketing and sales characteristics.
E)   Organizational characteristics.F) A) and C)
G) A) and D)

Question 13

Strategic versus operational organizational structures refer to the level at which supply chain activities are positioned within and across firms.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is a characteristic of a workforce performance system?

Accepted Answer

A)   Cost expectations related to labor budget and profit margins.
B)   Mechanisms to indicate when performance standards are not being achieved.
C)   Provision of corrective actions to the supply chain executive for situations where under-performance occurs.
D)   Uniform performance standards for all tasks and subtasks.
E)   All of these are characteristics of a workforce performance system.F) A) and B)
G) A) and E)

Question 15

There are many reasons why an organization may want to utilize a 4PL. All of the following are reasons to use a 4PL except for:

Accepted Answer

A)   Companies often lack the ability to generate substantive supply chain performance improvement on their own.
B)   Global expansion into new markets.
C)   Global growth with more inventory in more places.
D)   Need and demand for IT resources.
E)   Shorter order-to-cash cycle times.F) B) and C)
G) D) and E)

Question 16

The components of a corporate mission statement or a supply chain mission statement will be similar.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following would not be a viable approach to obtain maximum people involvement in supply chain management?

Accepted Answer

A)   Encouraging employees through various activities and programs.
B)   Providing the necessary tools and materials for employees to do their jobs.
C)   Providing recognition programs that involve nonfinancial rewards.
D)   Taking a "hands off" approach to communicating and managing employees.
E)   Training and cross-training of employees.F) A) and C)
G) D) and E)

Question 18

The Institute for Corporate Productivity (i4cp)  conducts surveys of companies and has identified a number of people-related factors that are considered important by high-performance organizations. Which of the following was not identified as being an important factor?

Accepted Answer

A)   Coaching.
B)   Employee pay.
C)   Leadership development.
D)   Performance management.
E)   Talent management.F) C) and E)
G) A) and E)

Question 19

According to a study of the onboarding practices of U.S.-based companies, 75 percent of companies have a formal onboarding program.

Accepted Answer

A) True 
 B)False

Question 20

In the context of collaboration and integration through technology, which of the following statements is FALSE?

Accepted Answer

A)   Instead of purchasing the hardware and software to operate and manage their supply chains, cloud computing allows firms to access the technologies they need through the Internet.
B)   Information technology (IT)  advances have had many benefits, but they have not been able to provide firms with sustainable advantages in cost control and/or customer satisfaction levels.
C)   Many organizations today still have not yet developed systems that allow for better collaboration, visibility, and integrations within their supply chains.
D)   The use of cloud computing is invaluable when firms are dealing with many suppliers or vendors, because each organization can communicate through the "cloud."
E)   Three of the most significant technologies that will impact supply chain management are mobile computing devices, analytics software, and social media.F) A) and C)
G) A) and E)

Exam 15: Collaboration, Cooperation and Integration in the Supply Chain

In surveys published by the Society for Human Resources Management and Monster.com, both groups reported that employee turnover during the first two years is very high and could be as much as 50 percent.

Correct Answer
verified

Correct Answer
verified

There are many reasons why an organization may want to utilize a 4PL. All of the following are reasons to use a 4PL except for:

Correct Answer
verified

In the context of collaboration and integration through technology, which of the following statements is FALSE?

Correct Answer
verified

As an important factor in achieving supply chain management success, labor must be evaluated regularly. APICS has identified several categories of metrics that could be used to measure labor performance. Which of the following is not one of those metrics identified by APICS?

Correct Answer
verified

Good structures facilitate the implementation of supply chain networks; they do not guarantee success.

Correct Answer
verified

The components of a corporate mission statement or a supply chain mission statement will be similar.

Correct Answer
verified

Decentralization, specialization, formalization, span of control, organization size, and work-unit size, would all be examples of which major factor influencing the effectiveness of a supply chain organization?

Correct Answer
verified

According to a study of the onboarding practices of U.S.-based companies, 75 percent of companies have a formal onboarding program.

Correct Answer
verified

Agile organizations typically can be identified by five trademarks, which include all of the following except for:

Correct Answer
verified

Which of the following would not be a viable approach to obtain maximum people involvement in supply chain management?

Correct Answer
verified

Which of the following is a characteristic of a workforce performance system?

Correct Answer
verified

Cloud computing is an Internet service which can be accessed by a customer's own computer, rather than having the hardware and software at the customer's location.

Correct Answer
verified

While recruiting skilled talent is crucial to supply chain management, many in the younger generation are not considering a career in the field. Which of the following is not a reason why many young people are avoiding careers in supply chain management?

Correct Answer
verified

Which of the following factors would not likely contribute to organizational effectiveness in a supply chain?

Correct Answer
verified

Because supply chains involve multiple firms and a large number of individuals, collaboration is essential to successful supply chain management. This makes social networking an ideal means of enabling and enhancing collaboration.

Correct Answer
verified

3PLs and 4PLs differ in several ways. Which of the following is not one of the ways 3PLs and 4PLs differ?

Correct Answer
verified

Strategic versus operational organizational structures refer to the level at which supply chain activities are positioned within and across firms.

Correct Answer
verified

The Institute for Corporate Productivity (i4cp) conducts surveys of companies and has identified a number of people-related factors that are considered important by high-performance organizations. Which of the following was not identified as being an important factor?

Correct Answer
verified

Each process or element of the supply chain is an important strategic resource and a corporate asset.

Correct Answer
verified

Exam 15: Collaboration, Cooperation and Integration in the Supply Chain

In surveys published by the Society for Human Resources Management and Monster.com, both groups reported that employee turnover during the first two years is very high and could be as much as 50 percent.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

There are many reasons why an organization may want to utilize a 4PL. All of the following are reasons to use a 4PL except for:

Correct AnswerverifiedShow Answer

In the context of collaboration and integration through technology, which of the following statements is FALSE?

Correct AnswerverifiedShow Answer

As an important factor in achieving supply chain management success, labor must be evaluated regularly. APICS has identified several categories of metrics that could be used to measure labor performance. Which of the following is not one of those metrics identified by APICS?

Correct AnswerverifiedShow Answer

Good structures facilitate the implementation of supply chain networks; they do not guarantee success.

Correct AnswerverifiedShow Answer

The components of a corporate mission statement or a supply chain mission statement will be similar.

Correct AnswerverifiedShow Answer

Decentralization, specialization, formalization, span of control, organization size, and work-unit size, would all be examples of which major factor influencing the effectiveness of a supply chain organization?

Correct AnswerverifiedShow Answer

According to a study of the onboarding practices of U.S.-based companies, 75 percent of companies have a formal onboarding program.

Correct AnswerverifiedShow Answer

Agile organizations typically can be identified by five trademarks, which include all of the following except for:

Correct AnswerverifiedShow Answer

Which of the following would not be a viable approach to obtain maximum people involvement in supply chain management?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of a workforce performance system?

Correct AnswerverifiedShow Answer

Cloud computing is an Internet service which can be accessed by a customer's own computer, rather than having the hardware and software at the customer's location.

Correct AnswerverifiedShow Answer

While recruiting skilled talent is crucial to supply chain management, many in the younger generation are not considering a career in the field. Which of the following is not a reason why many young people are avoiding careers in supply chain management?

Correct AnswerverifiedShow Answer

Which of the following factors would not likely contribute to organizational effectiveness in a supply chain?

Correct AnswerverifiedShow Answer

Because supply chains involve multiple firms and a large number of individuals, collaboration is essential to successful supply chain management. This makes social networking an ideal means of enabling and enhancing collaboration.

Correct AnswerverifiedShow Answer

3PLs and 4PLs differ in several ways. Which of the following is not one of the ways 3PLs and 4PLs differ?

Correct AnswerverifiedShow Answer

Strategic versus operational organizational structures refer to the level at which supply chain activities are positioned within and across firms.

Correct AnswerverifiedShow Answer

The Institute for Corporate Productivity (i4cp) conducts surveys of companies and has identified a number of people-related factors that are considered important by high-performance organizations. Which of the following was not identified as being an important factor?

Correct AnswerverifiedShow Answer

Each process or element of the supply chain is an important strategic resource and a corporate asset.

Correct AnswerverifiedShow Answer

Correct Answer
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