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While gathering requirements for a system that assists tech support people, you create a list of conditions and the recommended responses. This list of conditions and responses can form the basis of a knowledge-base for a robotics system.

A) True
B) False

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_____ is the combination of information technology with traditional disciplines such as medicine or science while considering the impact on individuals, organizations, and society.


A) Informatics
B) Heuristics
C) Assistive technology
D) Informetrics

E) C) and D)
F) All of the above

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A neural network relies on massively parallel processing to enable a computer to simulate the function of a human brain.

A) True
B) False

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Identify and briefly define several specialty areas of artificial intelligence.

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Expert systems consist of hardware and s...

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The _____ stores all relevant information, data, rules, cases, and relationships that an expert system uses.


A) inference engine
B) knowledge base
C) user interface
D) data warehouse

E) A) and D)
F) B) and C)

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Virtual reality simulations require special interface devices that transmit the sights, sounds, and sensations of the simulated world to the user.

A) True
B) False

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Human nature can make establishing a new KM program challenging, but there are best practices for successfully implementing such a program. Identify and explain the four steps recommended for implementing a KM project.

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The first step in successfully implement...

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_____ is a system involving sequential decisions with learning taking place between each decision.

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Reinforcem...

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Although computers excel at numerical calculations, they are not as good at dealing with symbols and three-dimensional objects.

A) True
B) False

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You have been contacted to suggest a solution for creating a digital mockup of a machine to be used at a factory. The users would like to be able to view and interact with the layout of the controls of the machine, even before the actual machine is built. A(n) _______________ system will be an appropriate choice for this kind of problem.

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A(n) _____ is an organized collection of people, procedures, software, databases, and devices used to create, store, share, and use the organization's knowledge and experience.

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knowledge ...

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An expert system's knowledge acquisition facility serves as an interface between _____.


A) the end users and the inference engine
B) the experts and the knowledge base
C) the inference engine and the knowledge base
D) the inference engine and the explanation facility

E) A) and B)
F) C) and D)

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When audio files are played while they are being downloaded from the Internet, it is called streaming audio.

A) True
B) False

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Artificial intelligence involves the development of machines and computer systems that can simulate human intelligence processes.

A) True
B) False

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A judge evaluating evidence against a criminal based on his prior experiences is an example of exhibiting _____ knowledge.

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Briefly describe the role of the inference engine and the explanation facility components of an expert system.

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The overall purpose of an inference engi...

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You joined an agriculture business as an Assistant Marketing Manager and you are full of ideas on how to improve sales. When you voiced your thoughts to your boss, she mentions "do not reinvent the wheel". It means _______.


A) ​do not bring new ideas, since this is an old company
B) before starting any new project, try to build on expertise and knowledge of others in the organization
C) the wheels of innovation have already been created in the organization
D) currently there is not adequate budget to explore new ideas

E) A) and B)
F) A) and C)

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Namaste Yoga Studio's website is a great example of multimedia because it uses text, photos, graphics, and video to communicate the message of the studio's owners.

A) True
B) False

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The _____ allows an expert system user to understand how the system arrived at its results.


A) inference engine
B) knowledge base
C) explanation facility
D) knowledge acquisition facility

E) A) and B)
F) A) and C)

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Executives at Southwestern Construction have noticed that the company's construction team in the Phoenix office is more efficient with its resources than the other teams in the Las Vegas, Salt Lake, and Santa Fe offices. They decide to construct a knowledge management system that will allow the Phoenix team's methods to be shared with the other three offices. Which general benefit are they hoping to gain from this new system?


A) ​fostering innovation through a free flow of ideas
B) ​leveraging the expertise of people across the organization
C) ​capturing the expertise of key individuals
D) ​all of these answers

E) All of the above
F) C) and D)

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